Business Reviews

Indian Motorcycle Kansas City – Olathe, Kansas

Written by  September 30, 2014

When I first heard there was a new Indian Motorcycle dealership opening in Kansas City, I was beyond excited to go check this place out and see what the new bikes were all about. Although I’ve been a Harley guy for a long time, Indians have always held a special place in my heart, which I’m sure is true for other old school bikers (I’ve been riding a little more than 46 years, so I’m not sure if that qualifies as old school, but please work with me here). As Indian enthusiasts will tell you, if you choose to bring up history, Indian motorcycles were around longer than Harley-Davidson, even if only by a couple years (1901 compared to 1903).

Indian Motorcycle Kansas City setup shop in a building formerly occupied by Van Wall John Deere Equipment, which is conveniently located just off I-35 at 800 N Rogers Road in Olathe, Kansas. I’d never been in Van Wall before; however, I have a feeling it looked nothing like this beautiful dealership. When you walk in the front door, you’re greeted by a friendly receptionist, and you’re immediately drawn toward the back of the showroom where a variety of shiny new Indian motorcycles are displayed. As I walked around the colourful array of bikes, all I could think was “These bikes are just friggin’ cool!” They have that old school styling combined with modern technology, and the color selections and combinations are simply incredible! Plus, the look of the new 111 cubic inch Thunder Stroke V-Twin (1819 cc) motors are phenomenal. The first time I visited the dealership there were no Scouts to look at because they weren’t coming out until 2015; however, I could only imagine how cool they were going to be as well. I was; however, able to check out the new Indian Chieftain, Indian Chief Classic, Indian Chief Vintage, and last but certainly not least, the new Indian Scout. There are also lots of quality pre-owned motorcycles from which you can choose, and don't forget all the other cool Polaris toys. And don't even get me started on the new Polaris Slingshots that will soon be here!

On Friday, August 15 and Saturday, August 16, Indian Motorcycle Kansas City held their grand opening and demo rides event, and on Thursday, September 18, 2014, they hosted an event called Scout’s First Run, in which two new 2015 Indian Scouts were displayed on the showroom floor from 2-6 p.m. for guests to check out. Anyone interested in ordering one by Friday, September 19 could have them delivered to the dealership by the end of December 2014.

After drooling over the new bikes for a while longer, I made my way down the hall to the office of Craig Keating for a quick interview. Craig is the owner/operator at Indian Motorcycle Kansas City, and a very friendly and personable guy. Below are the questions and answers from our interview.

CC: Craig, please tell us about your background in the motorcycle industry?
Craig: Yes. In 2001 I attended Motorcycle Mechanics Institute (MMI) in Phoenix, Arizona, and graduated after 10 months of training. I got a job working as a lot tech, shipping and receiving, and parts sales. In 2003 I started working for RideNow Powersports as a motorcycle salesperson. I was promoted to assistant sales manager, sales manager, and then General Manager. In April of 2014 I became owner/operator of Indian Motorcycle Kansas City. I’ve been riding since I was 13 years old and bought my first street bike at 19. I have logged more than 200,000 miles, and now I am 36 and very excited to be a part of the NEW Indian Motorcycle!  

CC: What makes Indian Motorcycle Kansas City stand out from others in your industry?
Craig: We sell the oldest American made V-Twin. Indian motorcycle started in 1901, and we’re here for our customers. We’re excited for the brand.

CC: Are there any particular services or products your business offers that you’d like to tell our readers about?
Craig: All current and retired military personal receive $1,000 off the purchase of a new Indian. All day every day we also offer a 10% discount on parts and accessories for military, police, fire and service members.

CC: Who are your customers?
Craig: The majority of our customers are 45-65 year old males, but we are slowly seeing the change with women and young adults coming in every day to check out the product.

CC: Where do most of your customers come from?
Craig: Mostly from the Kansas City metro area.

CC: How do you keep your customers coming back?
Craig: We have a full service shop with new parts and accessories coming in every week. We also offer a pre-paid maintenance program for customers who are interested.

CC: Are there any rides, rallies or events in which Indian Motorcycle Kansas City sponsors, hosts, or participates?
Craig: We will be a vendor at the 20th Annual Kansas City Bikers for Babies® ride this year. We’re also getting ready to gear up and start our very own Indian Riders Group. Meetings will be held at our dealership, and rides will leave from our store.

CC: What is the biggest change you’re seen over the past few years in regards to the motorcycle industry?
Craig: Thanks to reality TV and social media, more and more people see the lifestyle and want to be part of it. It’s a huge, but small community in which everyone seems to watch out for each other when they are riding two wheels, no matter what the brand.

CC: Is there anything else you’d like to share with our readers?
Craig: Indian Motorcycle is back, and they are better than ever; great new bikes with classic iconic styling. Every rider now has a choice when it comes to American made V-twins.

For more information about Indian Motorcycle Kansas City, check out their website at www.indianmotorcyclekansascity.com, call them at (913) 839-8751, or better yet, stop by the dealership at 800 N Rogers Road, Olathe, Kansas 66062 and check out these beautiful bikes for yourself!

Photos by Mike Schweder & Stripe

From:
Mike Schweder

Editor-in-Chief - Kansas City, MO

Mike is the original founder of Cycle Connections Online Motorcycle Magazine and an avid motorcycle enthusiast. He has been riding for over 40 years, belongs to several local and national motorcycle organizations and travels to numerous rallies and events throughout the US each year. Mike has been a writer and editor for many years and has a passion for sharing his motorcycling experiences and stories with you. Contact Mike at mikes@cycleconnections.com

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